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After the document design and data integration work is done, our team can provide critical direction on runtime architecture and integration to effectively put those resources into motion to create actual output that enable better communications and experiences for your customers.  A sampling of relevant topics that our team can provide guidance with: Creation of Scaler Workflows to satisfy specific production processing requirements, include batch-processing, on-demand, and interactive needs.

Development of end-to-end solutions  Batch, interactive & dynamic communication Bank statements, cheques & invoices, 401K plans, benefits, booklets, energy bills, letters, etc.

Output based testing Output comparison testing Automated testing

L1, L2 & L3 support   Change request/ enhancement   Maintenance

Legacy versions to newer ones   From legacy composition tool to the latest        version of a new age CCM solution(s)

Creation of forms to manage data sets from multiple sources Template designs as per needs of business process owners Configuration of business rules and workflows

Quadient migrations Legacy systems that provide document composition solutions and Customer Communications Management (CCM) are no match for the needs of modern customers. The modern customer consumes data from many platforms, from smartphones to postal mail that comes to their residence. Our expertise with Quadient has helped many clients to migrate and achieve business growth and a lower total cost of ownership.

Our Certified and experienced team of consultants can assist with the design and/or conversion of documents and templates to Quadient from a wide variety of sources.  Depending upon the nature of the project, we may recommend automating the creation of external “Blocks” from the source system to Inspire Content Manager (ICM) or simply opt to build entire templates within Designer.

We can help to establish best-practices design and integration patterns for multiple data sources from a huge range of inputs to drive content generation.  These sources may include legacy customer data, transactional data, or relational input from a number disparate systems.