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Industries
Digital transformation solutions and services for multiple industries and sectors
Banking & Finance
In an industry like banking and finance where customer experience demands are information intensive with deep personalisation, as well as involve time-critical communication delivery. Business solutions like CCM, CRM, Analytics & BI are increasingly becoming a critical component of the industry’s digital transformation roadmap. CIOs and CTOs across banking and financial services companies are finding ways to implement new age customer engagement solutions to connect with customers, build trust and drive growth. Through partnerships with some leading global players – we provide expertise in identifying the right solution and our team of certified professionals with domain expertise help in implementation of these solutions using established best practice's. These solutions are compliant to the banking and financial industry norms and deliver seamless customer interactions, integrated across the various channels of your customer requests.
Speed up your customer experiences starting with customer acquisition process from policy servicing to renewal, through leading CCM solution(s).
Create an effective and integrated communications management infrastructure for agents, brokers and policy holders. Switch to automated tracking of payment process.
Deliver dynamic, personalized and multi-channel interactive communication. Automate the claim workflow process. Streamline the approval and authorization process.
Automate manually intensive process with the help of RPA to improve efficiencies and get a plethora of business benefits.
Insurance
One of the key focus for the insurance industry is customer relationship driven by timely communication across multiple channels. The insurance industry has a constant need to communicate with a wide spectrum of customers — both internal and external — like agents, brokers, policy holders. It also has a plethora of constantly evolving diverse insurance products in their portfolio. Our CCM solutions help automate and transform how insurers can reach customers through their preferred mode of communication channels. We also help you create an effective and integrated communications and campaign management infrastructure to deliver industry compliant customer engagement and experiences throughout the customers lifecycle. The RPA solutions automate various processes like data mining, error tracking, claim verification, integration of claim relevant data sources and many more such processes which are manually intensive and thus improve efficiencies as well as the customer experiences.
Integrate your billing though a single interface and provide a unified converged billing experience to your customers across multiple channels.
Personalised content management on the web and mobile channels through intelligent WCMS for enhanced customer engagement and experience.
Improve efficiency of mundane repetitive tasks in internal processes, checks and approvals and eliminate human errors through RPA solution(s).
Empower your business heads with information dashboard(s), to take data driven decisions for critical business issues with the right BI Solution.
Healthcare
The impact of the Affordable Care Act and the rapid advent of telemedicine are changing the world’s expectations of the healthcare industry. Unlike other healthcare staffing agencies, we're here to deliver better medical staffing solutions by providing the best talent and coverage possible. Whether that's connecting you with leading, pre-screened candidates for a permanent placement or covering an urgent need with experienced locum tenens or travel providers, our focus is on getting your staffing needs right the first time and every time after.
Our team of healthcare recruiting experts have the industry experience and the recruiting expertise required to find exceptional leaders who will help healthcare organizations grow and thrive during this tumultuous period.
